Real Estate Tips

Viva United

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I want to personally thank all of our coast-to-coast attendees, our sponsors, brokers and agents from our host city, the great speakers and the United corporate staff who made the 2018 United Real Estate Convention a high-energy, impactful event! There is no question that United is a company filled with passionate, driven individuals who are willing to take action to improve their business, improve the lives of our families and the communities we serve.

We strive as a company to be different – and that starts with the relationship we have with our agents. We partner with our agents to not only sell real estate, but to help them create a lifestyle that is based on who they want to be. Other companies have focused their training by asking “What do you want to do (in sales)?”  This question revolves entirely around a financial number. A better way to ask this question is to say, “Who do you want to be?” and then build a business and plan around the answer.

Determining who you want to be and developing yourself will put you on the one true path to long-term success. In the 24/7-connected world of iPhones and social media, the entrepreneurs who will prosper are those who are sincere, trusted and liked. Being authentic and true is an important part of that equation. So, start taking action towards who you want to be, be genuine, and the rest will fall into place.

To quote Mel Robbins, our Viva United Keynote Speaker: “If I have a problem that can be solved with action, I don’t have a problem.”

Next year’s convention is in Nashville, Tennessee – and it’s one you won’t want to miss. We will continue to raise the energy level of the event and the growth opportunities for our brokers and agents. Look for pictures and videos to be posted soon to recapture the fun!

All the best,

Peter

The ABC’s of Having a Great Start to Your New Year!

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The chance to start anew makes the New Year’s holiday unique for almost everyone. New Year’s is not centered on a historical event, a memorial occasion or a religious remembrance. It is about the beginning of a new calendar. The fresh new calendar and end of year celebrations, spurs millions to rethink their opportunities in life. If you are one of the millions of people who made a New Year’s resolution and want to start off right to achieve your goals this year, here are the ABC’s of simplifying the process to crush 2018!

A – Acceptance.  In order to get where you want to go, you have to accept the realities of your current situation. If you do not start with your current truth, the odds are against you achieving your future goals. It is important to have a bold and exciting vision for the New Year so you are continuously reminded that success is worth the journey.  However without accepting the complete truth of your current status, the New Year goals will soon be replaced with the realization of the difficulty in change. If you want to lose weight, then you must step on the scale to see your starting point. If you are in sales and your goal is to double your income, then you must look to see the potential clients you should reach out to in the New Year. Eliminate a potential downfall by recognizing the facts and accepting your starting point, whether positive or negative.

B – Belief.  It is very seldom in life that we accomplish anything more than what we believe we can achieve or deserve. Belief is the foundation of all religious faiths.  It is central to our accomplishments that we believe that regardless of the difficulties ahead, there are in fact better days ahead. If you create goals and accept your starting point, then you must develop a process that reminds you each day to move forward and reach your goal. Forget the naysayers, the biggest critic you have is you. In order to reach your true potential and crush your goals, you must stop your own negative thinking and believe in yourself.  Start each day with the affirmation, “I deserve this success.” Follow up with a visual image of what you are striving for in 2018 that is printed out and in front of you each day as a meaningful reminder of why it’s important to believe in yourself.

C – Comfortable. If you are comfortable in your current situation, you will continue to justify your actions and be part of the 90+% of the population that does not achieve their New Year goals. If you allow yourself to be comfortable with the status quo, you will prevent yourself from taking the necessary actions to achieve your goal and become okay with your past self. You will justify your actions and rationalize why you didn’t reach your goal. Life should be lived with an attitude of abundance to wake up each day working towards achieving a big dream. We become who we desire, by taking action every day until those positive actions become habits. Whatever you want to accomplish that is new in 2018 will require change. Change is difficult because doing new things is uncomfortable. The key to success is committing to new action items.  You will reach success when you transform actions that were once uncomfortable into actions that are now comfortable. No one is immediately comfortable getting up early to go to the gym or in a sales position is eager to call on new prospects.

The key to crushing your goals this year is to take action. Perform those new activities for 90 days and you will discover what was once uncomfortable will become comfortable and you now have built a habit to reach your goals.

Happy New Year!

Peter Giese

Dramatically Change Your Business Results in 2018

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If you are an entrepreneur or are in a leadership position inside a larger organization, at some point in your career you will initiate a strategy that requires you and your team to change how you’re operating. Specifically, entrepreneurs can fall behind their competition because of a delayed response to change, or their ideas of what to change were faulty. Often a decision made on a course of change, is not properly addressed in terms of managing clients, partners or employee’s feelings or aversion to change. Not addressing those individuals’ real concerns can lead to resistance, which leads to non-action. Being unengaged with your work associates and clients’ feelings does not create better thinking, and it does not create better customer outcomes. If you want to better predict what your customers’ needs will be — spend more time getting to know their motivations and less time expanding the tabs in your company’s spreadsheets. To close the gap between your goals and potential client’s wants and needs requires you to further develop the skill set of empathy.

Empathy: the ability to identify with and understand another’s situation, feelings and motives. What challenges are others having and how is it affecting them personally and in their work habits? How would you feel or handle their situation? What is the best way to offer support and suggest actionable steps?

Using this definition of empathy, it is clear there is an unfortunate lack of empathy in the majority of our government and educational institutions, businesses and the personal interactions we have every day. Doctors, teachers and sales people who are more empathetic have all demonstrated greater success in their occupations. They have patients who recover faster, students who perform better on tests and receive more repeat business and referrals for their business. If you own a real estate company, you will perform better as a recruiter and coach to your agents if you are more empathetic to their needs.

Using data as opposed to connecting to an individual’s personal motivations and fears is nothing new. We have been bored by excessive charts and graphs for some time.  Yes, it is important to know your numbers and where your customer comes from, but if you want to successfully implement change, you are much better off working on showing empathy towards your team than showing them charts.

A prime example of overusing data to implement change was during the 1992 Presidential election. Ross Perot was the third party candidate who spent a great deal of money to gain an audience only to provide them with too much information at one point in time. You can relate his approach to the modern business meeting with PowerPoint presentations that have an overwhelming amount of data. I am not certain whether his charts and their predictions were right or wrong. What I am certain, is that the majority of people did not connect with the information and charts he was presenting. The election that year was won by a candidate with a slogan that was simple and to the point. Change in the economy was wanted and every candidate made this their primary focus, but only one message resonated with the majority of voters. What will your message be to your company on how to execute a new strategy of growth?

The idea of building empathy to properly implement change is not only for large corporations and government bureaucracies. If you are self-employed in a business, such as real estate, and you want to grow your income, the idea of implementing empathy will hold true for you. You are going to need to invest more time and money to develop a larger client list. Most real estate professionals have someone in their life who will want to know what will be spent in order to grow your business. How might your family feel about you working more hours each week or how the business change will affect their overall responsibilities to your household? Show them a chart about your potential income growth and you will probably receive reluctance. Show them a picture of a beach house you can own together and how they would feel about making sacrifices to obtain that, and you will most likely have a partner on your side.

Next time you are faced with implementing change in your business, with your customers or in your personal life, try to empathize with your employees, clients or family members on how they feel.  After you do this, then you can demonstrate your proficiency in Excel and PowerPoint.

Want to learn more about how to discover what truly drives your motivation to succeed and positon yourself for abundant success in 2018? Please contact your broker about joining us at one of United’s national business planning sessions that will be held on November 9, 16 and 28.  Together, we will build a plan that is more than a spreadsheet, and one that takes into account the changing consumer preferences. If you can get to the “heart” of what matters to you and your clients, you can enter 2018 with a plan that will inspire you to take the steps needed every day to be successful in effectively helping more clients and reaching your annual income goal.

A dream is a goal with a deadline.  I look forward to helping each of you create the lifestyle you desire from the entrepreneurial opportunity that exists in working for United Real Estate.

Peter

How Betting on Yourself with a 100% Commission Model can Grow Your Business

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“I’d love to chat with you about what I discovered”…“Learn about an exciting new opportunity” – have you ever received one of these emails? Chances are, if you are over the age of 40, you’ve received many of these emails! It is the first step in the backbone of recruiting for multi-level marketing. This sales technique is usually accompanied with either flattering you as a hand-selected, unique individual for this once-in-a-lifetime opportunity or boasting the sender’s prowess as a business-thought leader that is now driven out of “retirement” because of this great product. In either technique, you are being sold more fiction than fact.

I was recently reminded of this when someone I knew claimed that they “came out of retirement” and began this type of email campaign in hopes of getting to step two of the multi-level marketing plan – the sales pitch. Promises of an abundant life, enjoyable retirement and “this is the future” are all part of the standard “pitch.” While it is possible to make money in any venture, it’s unlikely to achieve the results described in the pitch, including in the real estate industry. An interesting book on multi-level marketing was written by Jon M. Taylor, MBA, Ph.D., president, Consumer Awareness Institute. In his free eBook, Mr. Taylor found that 99.7 percent of people will lose money in network marketing. The dream of making money by not working and building a down-line is just that, “a dream.” And, in a case where it seems too good to be true – it actually is.

A better strategy for obtaining your goals is to bet on yourself. This is where the power of focus will help you succeed in reaching your goals. To be successful and earn more money, you need to become a specialist in your field. To become a specialist, you need to continue learning. I strongly agree with Malcolm Gladwell, who identified in his book, Outliers, that people who become experts in a field put in a practice time of around 10,000 hours to master the skills in their chosen discipline. Because of this dedication to practice, they were able to become very successful in their occupations.

Who makes the most money in any profession? The world rewards people who have obtained specific skills. This holds true for all professions. If you are a doctor who becomes a heart specialist, you will achieve greater financial rewards than someone in general medicine. The same holds true for the leaders in business who developed specialized knowledge of an industry, financial dealings or organizational development.

The next time you are approached about an exciting new opportunity that promises residual income with an ever-growing down-line, do yourself a favor and bet on your own abilities. After all, a half truth is often a great lie. The process of obtaining special skills is only achieved through committing to improve your knowledge, focusing and then applying that knowledge to your career and your life. The truth for everyone is that time is our greatest asset. Are you going to spend it developing your skills or hoping that others you recruit will spend their time selling for you? Right now, someone is betting on themselves and becoming an expert. If you want to guarantee your future, you should do the same.

Here is to betting on yourself. You are worth the power of focus!

Peter

 

The iPhone® Turned Ten in June and Changed How Real Estate Agents Operate

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Whether you are an AndroidTM fan or an individual like myself who could not bear to part with the iPhone, the disruptive impact that smartphones have had on many industries has been proven time and time again. Steve Jobs described the first iPhone as a “truly magical product.” Looking back, as well as into the future, it’s hard to imagine another device that will ever be more readily used each day by the majority of the population than our smartphones. In 2016, Apple® stated that the average iPhone user unlocked their phone 80 times a day and checked their phone over 150 times a day!

The mobile phone started as a way to increase communication and now the idea of owning just a “mobile phone” is considered ancient. It’s not only mobile phones that were replaced by the invention of the smartphone. Think of cameras, personal computers, GPS devices and even Apple’s own product, the iPod® – all have been replaced by smartphones. It’s not hardware makers alone that have been affected; new industries emerged and disrupted other traditional businesses with the invention of smartphone applications. You now have a computer, video camera, gaming device and movie studio in the palm of your hand. With those capabilities available on our phone, it is easy to get distracted. What are we doing when we constantly check our phones?

Yes, we still spend a lot of time talking and texting on our smartphones, but for many our phones have replaced our computers for website searches, email and have become the main vehicle for interacting on social media and with our community, in general.

A great deal of time and money has been spent by real estate brokers and agents to make their websites mobile friendly and responsive to help facilitate the interaction with buyers and sellers. This shift to mobile responsive websites was caused by the majority of real estate searches being performed on mobile devices. The amount of online research that potential home buyers and sellers conduct continues to increase each year as connectivity and the smartphone ease of use improves. Mobile search and key terms are definitely critical for an agent’s online success. But with the easy access to information and time on our hands, another search category has developed.

Home buyers and sellers are no longer looking at real estate properties, neighborhood demographics and valuation trends alone, they are researching prospective agents extensively too. Two out of three people interested in buying a home are researching prospective agents comprehensively online prior to working with them (see graph below).

It’s no longer enough for a REALTOR© to be proficient at their trade, they now need to pass the Google® test and be seen as the most competent choice online. The first step in this new process is being certain you, as a REALTOR©, dominate a consumer’s search. How do you accomplish this? First, you should own your own website domain with a personal URL and have a website with relevant content. You also need to have a professional profile on dominant national consumer real estate websites, a presence on social media (i.e., LinkedIn, Facebook) and participate on consumer review sites.

The next question to ask yourself is, have you shifted your mindset to that of a media company? The reality is that when you are being extensively searched online, you are your own brand! With the mindset of a media company, you move past checking the box and being found on the Internet or social media and move towards properly promoting and managing your brand. This means you have to develop content, distribute content and be readily seen as a market expert – you have to be someone people want to do business with. The impact of the smartphone will continue to be felt by all brands. Take this opportunity to promote your real estate brand beyond what your competition is willing to do. The rules for winning at this brand game have been already determined. You need to fully commit to the new personal promotion strategy to win.

As you finish this article, take a moment to search yourself using your smartphone and see what results appear on the first page. You would be prepared for an in-person meeting with a client – you need to be prepared for the client meetings that are happening online without you. Be certain to be Google and smartphone prepared because your customer base expects it.

Check out the United Intranet for the latest training on building your brand presence.

Peter

The One Chart That Explains Why You Can’t Find a Home to Purchase

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Summer is not only the time every school age child looks forward to, it is also the traditional time of year that many families eagerly look forward to buying a new home. In fact, historical home sales data shows that the month of June is typically the busiest month for buying and selling real estate. As the school year ends, families execute plans they made in the spring to move to a new school district or buy a larger home. This year the challenge that many will face is the shortage of affordable homes available to buy.

This shortage of available housing is not a short term problem. With an ever growing population and housing construction that lags way behind the country’s population growth, the lack of available housing will continue into the foreseeable future. While news headlines have covered the annual increase in housing over the past five years, the actual data shows that the number of homes for sale is still at record lows. When you look at the actual amount of new homes being built and take into consideration the continued population growth, a clear picture comes into view of what challenges still lie ahead for potential homebuyers (refer to graph below).

Keep in mind that the “increase” in new home construction in 2016, compares to the same actual levels of new construction in 1982, when the country was in the midst of a deep recession. However, after the 1982 recession, home construction immediately and significantly rose again in 1983. There is no such increase in new homes being constructed in 2017 and the population of the country has increased by over 100 million people since 1982.

Want to know why home prices keep going up and you can’t find a home to buy? It’s a simple matter of supply and demand. There is an ever increasing demand driven by a growing population and a lack of inventory of homes for those buyers in the market to make offers on.

With the current rate and foreseeable future of new home construction remaining stagnant, this won’t be a short-term problem but rather a systematic long-term challenge for many trying to buy their first home or next home. You can expect home prices will continue to rise and affordable housing options will be in high demand driving up prices to even higher levels. The supply of new and existing homes available for sale across the country will remain very tight.

Homeownership is not just part of the American dream of freedom and independence, but also the number one way for most people to improve their long-term financial security. While it may be costly this year to buy a home, more than most likely it will be even more expensive next year. The law of supply and demand won’t change. Your best bet is to sit down and build a personal plan to achieve your family’s home ownership goals and financial needs and begin to take action to achieve those goals. On this topic, time is of the essence.

Best wishes for a fantastic, fun-filled summer and a successful home buying season!

Peter

Are You Asking Great Sales Questions?

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It is with certainty I can state that the top sales professionals in any industry all have learned to become excellent at asking questions.  There is both an art and a science to asking questions.  The art of asking questions comes in the timing, delivery and all around presence the sales person has in communicating with their potential client. The science is about the type of questions they ask that are known to stimulate a different type of thinking in the person they are communicating with. Done correctly, a potential client can go from feeling satisfied with their current service or product to being curious about a new product or service to feeling that change is a must or they will be missing out on a new level of satisfaction.

When the product or new service delivers on the promise to the client, a true win/win scenario is experienced. The client gains something they were missing, and the company and sales person benefit by increasing their revenue and earnings. What many people fail to realize is that we are all in sales. It does not matter whether it is for a new job, a new business venture or dating that special someone; I have discovered that asking great questions will be the first step to place you on the right path to success. Asking yourself the right questions is a sales function that works equally as well for growing your business, building your career and achieving personal goals.

A vision of success is personal in nature and not everyone’s will look the same. The underlying truth is we were created to grow, and if we don’t grow then we are missing a basic human need.  The need for growth is built in us as much as our need for companionship and community.  We were never made to live on an island alone. We need relationships to survive and thrive and we also need to grow or we become stagnant. People will often become complacent because they claim they are satisfied when what they really are is uncomfortable with change. The world is always going to change and as we press forward with new technology and adapt to demographic shifts, the change will become more rapid. Satisfaction and dissatisfaction are states of mind that are influenced by the types of questions we are willing to open ourselves up to.

Are you asking great questions about your own business or life to reach your true potential and new levels of success? Top sales people don’t use any gimmicks or sales tactics to achieve success. They ask quality questions because they care about the businesses and individuals they seek to help. They enjoy selling because what they sell and how they sell is congruent with their values.

“If you ask quality questions, they will help you create a high-quality life” – John Maxwell

Where might you start with asking yourself quality questions? I like the question that sums up where you have been spending your dollars and time.

How much have you invested this year to grow your business and grow as an individual?

That investment is in both dollars and time.  Most people have already given up on their 2017 New Year’s resolutions. They did not invest the time and money to see them through. The most successful people significantly invest in themselves every year to grow their knowledge, grow their skills and grow their network. You are going to be around a long time, your success is worth more than an expensive watch, handbag or pair of shoes.

I am proud to announce that each year we have a wonderful opportunity for United Real Estate agents to make an investment in themselves that will pay for itself 10 times over. Early registration is now open to our agents for the 2018 United convention, Viva United!  For only $199, all United agents have the opportunity to be at an industry-leading event. The three day event will give our agents the knowledge they need for immediate growth and create a mindset that will motivate them to keep those growth commitments alive throughout the year.  Click here to register and learn more about United’s convention that will be held February 22-24, 2018, in Miami, Florida VivaUnitedRealEstate.com.

Viva United!

Peter

5-4-3-2-1…Go!

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Writing unique weekly blogs is not always an easy task. You need a compelling topic with enough content to be meaningful to your audience. Recapping the United Real Estate convention held in Austin last week is difficult – it was not just a conference, but an event built around the idea that we are all different, but have the same growth needs. We can all find information online and through education courses. What we can’t find online is a human connection. If you miss an event like our convention, you miss out on the stories that move us as people to be more and do more.

The convention was designed to have the energy of a rock concert, with the comradery of family alongside you to ensure that you not only have fun, but are open to learning. Most real estate brands speak about expertise in selling some definition of lifestyle real estate. At United Real Estate, we have agents that excel and specialize in selling all types of properties and represent all segments of buyers. Our guiding values ensure that we have the interest of our clients at the forefront, to make certain we are the trusted advisors they desire and need to have on their side.

However, as a company we want to do more than that. We want to help all agents stop viewing real estate as a job and start thinking of the lifestyle they can create for their family by focusing on being an entrepreneur instead. Real estate agents, on average, are already working over 40 hours a week. Those hours should be viewed as owning and building your own business, not having a job!  As an entrepreneur, your top task is to grow your revenue. In real estate, this means generating and following up with potential new clients.

While there is not a singular way to be successful in real estate, there is only one way to ensure success – that is to start taking action. United Real Estate and our partners can teach you to generate leads and be a market expert in real estate. You have to believe you deserve a new level of success and invest in yourself and your business!

If you missed the convention this year, you not only missed the valuable opportunity of connecting with peers, but also great educational opportunities. To quote Mel Robbins, a leading expert on personal development and one of our convention presenters this year – “There’s only one thing standing between you and the life you have always wanted – and that’s YOU.”

Take the next step to being a successful entrepreneur and buy her new bestselling book, “The 5 Second Rule: Transform Your Life, Work and Confidence with Everyday Courage.” In doing so, you will be armed with the skills to live your life with courage as a true entrepreneur. You can accomplish things most people won’t try and spend the rest of your life like most people can’t.

5-4-3-2-1…Go! See you all at our next convention in Miami, Florida!

All the best,

Peter

Four People to Follow Online to Become a Successful Entrepreneur

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    Four People

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Finding and realizing your potential in operating your own business and growing your income is difficult.  It is not just the actual tasks of building the business that are difficult, it is psychologically hard to start each day ready to take on the challenge knowing you are responsible for your success with a lot of uncertainty ahead of you. The reality is, you need to not only know the technical aspects of your business and how you differ from your competition, but you are going to have to find the internal drive to make it past the odds that are stacked against you in building a break-out business.

Role models and gurus have always been an important part of our society. Presently, we have access to many different types of media, examples of personal fame and potential role models to take advice from. These influences affect how we dress, how we think and many times what goals we establish. Access to information is great, but make sure you are getting the right daily information to grow your business.

Here are four people to follow that will give you not only great business advice, but also will help you overcome the insecurities that are part of being an entrepreneur.

Mel Robbins – A best-selling author and the most booked female corporate event speaker in the United States.  She is not only a successful entrepreneur herself, but also has the ability to communicate the real reason you don’t do the things you need to do to build your business – you don’t feel like it. She has a fix for that and it revolves around the science of how your brain functions.  Read her latest book The 5 Second Rule: Transform your Life, Work, and Confidence with Everyday Courage to help you overcome your fears and build the business you deserve.  www.melrobbins.com

Gary Vaynerchuk – The quintessential immigrant success story of hard work and proof the opportunity still exists in America for anyone to succeed. He’s a multiple bestselling author and founder of VaynerMedia, a social media focused digital agency. Everyone needs an online presence for their business and Gary is the go to source for the likes of General Electric and also Millennial driven start-up tech companies. Gary produces content daily that any entrepreneur can take advantage of and implement on an ongoing basis. Read his book Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World. www.garyvaynerchuk.com

Jeb Blount – Often businesses fail because they think customers will come to them. If it were that easy everyone would start their own business. If you’re going to be a successful entrepreneur you are going to have to learn how to sell. Jeb delivers the straight talk every entrepreneur needs to hear about the realities of growing your business through prospecting and the entire selling process.  Read his book Fanatical Prospecting which gives entrepreneurs a practical, eye-opening guide that clearly explains the why and how behind the most important activity in sales and business development—prospecting.  www.salesgravy.com

Tony Robbins – He is not only one of the greatest public speakers of all time, but also the  individual who has helped and guided more successful entrepreneurs than anyone else. Those that deem him a motivational guru, miss his message. He’s a strategist for all aspects of your life. He doesn’t teach people to just solve their problems. Rather he is the person who can help you identify what caused the problem in the first place. He demonstrated his in-depth knowledge of why people get derailed at one of the first and most viewed Ted talks of all time, entitled “Why We Do the Things We Do View it online and follow his daily posts for the tips you need to stay on course for your business goals.  www.tonyrobbins.com

All the best!

Peter

My 7 Essential Personality Traits for Success in Selling Anything

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Companies and individuals spend a lot of money on sales training in order to increase revenue, or in the case of individuals, to grow their incomes.  Entry level sales training teaches sales people what to say or present. More advanced training teaches salespeople what to ask.  Learning to ask questions to potential clients is a better way to gain more sales than just learning what to present.  However, there is still a large gap between sales people’s incomes who participate and complete the exact same question based sales training program.  Some of this can be explained by work ethic, more successful sales people typically prepare more and work harder.  However, while you can learn how to effectively ask questions to prospective clients, there are also certain personality traits I have learned that you will need to develop in order to be in the top 1% of wage earners in your profession.

In sales, asking questions is critical to your success. You have to ask questions to identify and qualify potential clients and then ask more specific questions to help uncover their real needs. In order to provide more value to the potential client than your competitors, you must ask better questions. If you become better at asking questions and develop the following seven traits, you will outsell everyone!

Empathy – People do business with individuals they like, but they are more likely to buy from sales people who demonstrate empathy towards them.  Empathy is not sympathy.  Empathy is the ability to understand another’s situation, feelings, and motives. It is one thing to be liked, it is another to be seen as someone who can relates to a client’s specific situation and offer guidance.

Ego Drive – Top sales people learn to develop internal motivation which allows them to work hard and be seen as confident. They also know there is a line between having the ego drive necessary to succeed, and being seen as someone who is egotistical.  Egotistical is not a personality trait that is attractive. Being ego driven is a trait that lets clients know with certainty that you’re an individual who is determined to succeed and one who has enthusiasm and confidence in what they are selling. Ego drive is the motor inside every great sales person.

Customer Service Focused – No longer can a sales person take the attitude of ‘sell them and leave them’. The entire world is connected 24 hours a day, and this ease of access to information has given rise to an abundance of customer service ranking websites.  If you mishandle a client, there is a very good chance they won’t just tell their close friends, they may also tell everyone on the Internet.

Resilience – Sales is one of the top earning professions in the world.  The rewards are great, but many enter the sales profession with great hope, only to find out that you hear a lot of no’s. Resilience is the ability to overcome obstacles for a long period of time to achieve a big goal. The top performers have developed the grit necessary to keep going past the no’s and start again with the same enthusiasm on display for each client meeting.

Seek Knowledge – People fall into two different decision making styles. They either make decisions first, and then seek affirmations, or they seek knowledge and expertise and then make a decision. If you want to break out of the decision making that has led you to fall short of your sales goals, you have to be in the latter of these two decision making styles. The people who are thriving in sales are always seeking knowledge to become better.

Process Driven – Successful companies all have a process for maximizing business systems and capabilities. The same is true of top sales people. They are process driven and build a sales process for attracting new clients.  They take each candidate through the same process that mirrors their client’s decision making cycle. What can be repeated, can be improved.

Adaptable – Successful sales people are able to work in the present and have a plan to get better tomorrow. They have managed to navigate the ever-changing business climate by acquiring the skills that allow them to adapt and grow. It’s not good enough to say you had a decent sales meeting, the top sales people document what went well and what could be improved upon after each client meeting.

No one is born having all of these traits, great sales people work to create them. Which of these traits do you have to work on to reach the top of your profession?

All the best!

Peter