May 2017

Are You Asking Great Sales Questions?

  • View post

It is with certainty I can state that the top sales professionals in any industry all have learned to become excellent at asking questions.  There is both an art and a science to asking questions.  The art of asking questions comes in the timing, delivery and all around presence the sales person has in communicating with their potential client. The science is about the type of questions they ask that are known to stimulate a different type of thinking in the person they are communicating with. Done correctly, a potential client can go from feeling satisfied with their current service or product to being curious about a new product or service to feeling that change is a must or they will be missing out on a new level of satisfaction.

When the product or new service delivers on the promise to the client, a true win/win scenario is experienced. The client gains something they were missing, and the company and sales person benefit by increasing their revenue and earnings. What many people fail to realize is that we are all in sales. It does not matter whether it is for a new job, a new business venture or dating that special someone; I have discovered that asking great questions will be the first step to place you on the right path to success. Asking yourself the right questions is a sales function that works equally as well for growing your business, building your career and achieving personal goals.

A vision of success is personal in nature and not everyone’s will look the same. The underlying truth is we were created to grow, and if we don’t grow then we are missing a basic human need.  The need for growth is built in us as much as our need for companionship and community.  We were never made to live on an island alone. We need relationships to survive and thrive and we also need to grow or we become stagnant. People will often become complacent because they claim they are satisfied when what they really are is uncomfortable with change. The world is always going to change and as we press forward with new technology and adapt to demographic shifts, the change will become more rapid. Satisfaction and dissatisfaction are states of mind that are influenced by the types of questions we are willing to open ourselves up to.

Are you asking great questions about your own business or life to reach your true potential and new levels of success? Top sales people don’t use any gimmicks or sales tactics to achieve success. They ask quality questions because they care about the businesses and individuals they seek to help. They enjoy selling because what they sell and how they sell is congruent with their values.

“If you ask quality questions, they will help you create a high-quality life” – John Maxwell

Where might you start with asking yourself quality questions? I like the question that sums up where you have been spending your dollars and time.

How much have you invested this year to grow your business and grow as an individual?

That investment is in both dollars and time.  Most people have already given up on their 2017 New Year’s resolutions. They did not invest the time and money to see them through. The most successful people significantly invest in themselves every year to grow their knowledge, grow their skills and grow their network. You are going to be around a long time, your success is worth more than an expensive watch, handbag or pair of shoes.

I am proud to announce that each year we have a wonderful opportunity for United Real Estate agents to make an investment in themselves that will pay for itself 10 times over. Early registration is now open to our agents for the 2018 United convention, Viva United!  For only $199, all United agents have the opportunity to be at an industry-leading event. The three day event will give our agents the knowledge they need for immediate growth and create a mindset that will motivate them to keep those growth commitments alive throughout the year.  Click here to register and learn more about United’s convention that will be held February 22-24, 2018, in Miami, Florida VivaUnitedRealEstate.com.

Viva United!

Peter

Gen X is Turning 50 and They’re Stuck in Their Homes

  • View post

The leading headlines on the future of the housing market typically read, “Get ready for the millennials!” If not that, the alternative subject line highlights the number of baby boomers retiring and whether they will move to the coast, move to be close to the grandkids or just stay put. In between the two is a generation of high wage earners that is mostly ignored in the national housing conversation. This doesn’t occur only in the housing market, the majority of news coverage in the last election was given to the, “We don’t want to change” boomers and the idealistic “We want the world to change” millennials. In the middle, described by some authors as the middle child, is Gen X. Once described as slackers, they are now in their prime earnings years and have the highest average income of any other bracket of consumers. Gen X who grew up on grunge music, wearing ripped jeans and flannel shirts has grown up and is very influential in the business world and yes, many are stuck in their homes.

I don’t view Gen X as having a middle child generation syndrome, despite not being written or talked about as much as the older and younger generations they interact with. I view this generation as the link connecting the baby boomers and the millennials. They have an understanding and share interests with both generations. While sociologists and the census bureau will give a different date range for members of this generation, I use the simple definition that identifies Gen X, with individuals born the first year the birth rate in the country began to once again decline after its continuous rise post World War II, 1965 to 1980 and the start of a new decade of patriotism. In all cases, generations are defined by a certain birth date and a general world view outlook.

Gen X understood the values of the baby boomers but challenged them with the indifference that went along with growing up as latchkey kids who either had two working parents or were part of a family separated by divorce. They went to college, got married, had kids, some got divorced and began to change social norms and alter the direction of popular music. It wasn’t the millennials that took the popularity of tattoos away from the exclusivity of bikers, gangs and members of the military. It was Generation X that started that trend, although for most it was more conservative and hidden than you see today. They looked at race differently, birth control was the norm, as was women being in the workplace. They don’t feel ignored like a middle child, but rather are often indifferent and are adept at independently figuring things out, which all goes along with growing up as a latchkey kid. They went to school with computers and are very proficient at technology, and unlike the millennials, can freely turn the technology off.

While the housing shortage across the U.S. appropriately discusses the impact to first-time millennial home buyers, Gen X was hit the hardest during the real estate down-turn that began in 2007. Some still own homes with negative equity and those with equity have the challenge of where will they move to, if they sell their home? The housing shortage has a negative impact on upward mobility for Gen X. With housing construction still below historical rates, and homes available in areas where Gen X want to live, in even shorter supply, balance of lifestyle is not just a millennial desire. The American story of moving and advancing to that next community or larger home every 5 years is gone.

The macro issue of more homes being available is a broader challenge that would require government, new entrepreneurs and businesses working jointly towards a solution. In the interim, what can members of this generation do if they truly want the step-up move? There is a solution that could work in certain markets and that is selling their home and then leasing it back to them for 60-90 days so they have time to search for a home with the money already in hand for the down payment. Under this scenario, a new buyer can purchase a home they want and can afford, and Gen X can have the time and the money to be more diligent about finding the next size home. After all, it is a generation that is accustomed to creatively figuring things out.

To the early Gen Xers, a happy 50th birthday wish to the likes of Dave Matthews, Billy Corgan, Keith Urban, Tim McGraw, Faith Hill, and Will Ferrell who are all turning 50 this year. Know someone who is turning 50? Send them a text wishing them Happy Birthday, they are also the generation that texts the most.

Best wishes to all who are pursuing owning their dream home.

Peter